Work for us

Sales/Shop Manager Vacancy

Responsible for overseeing the daily operations of a food retail shop, ensuring exceptional customer service, efficient store management, and achieving sales and profitability targets.

Responsibilities:

1. Store Operations:

   • Manage and coordinate all activities within the retail shop, including inventory management, product placement, and visual merchandising.
   • Ensure the store is clean, organized, and well-maintained.
   • Handle customer inquiries, complaints, and resolve any issues in a professional and timely manner.

2. Staff Management:

   • Recruit, train, and supervise store staff, including sales associates and cashier personnel.
   • Set work schedules, assign tasks, and monitor employee performance.
   • Conduct regular performance evaluations and provide feedback to staff.

3. Sales and Customer Service:

   • Drive sales through effective merchandising and promotional strategies.
   • Foster a customer-focused environment by providing excellent service and addressing customer needs and concerns.
   • Monitor and analyze sales data to identify trends and opportunities for improvement.

4. Inventory and Supply Chain Management:

   • Maintain optimal inventory levels and track product shelf life.
   • Place orders with suppliers and manage stock deliveries.
   • Implement inventory control procedures to minimize shrinkage and waste.

5. Financial Management:

   • Develop and manage the store budget, including cost control and expense monitoring.
   • Set pricing strategies in line with company guidelines to optimize profit margins.
   • Prepare and analyze financial reports.

6. Compliance and Safety:

   • Ensure compliance with all relevant laws, regulations, and company policies.
   • Maintain a safe and secure environment for both employees and customers.
   • Handle all aspects of health and safety protocols.

7. Marketing and Promotions:

   • Plan and execute marketing campaigns and promotions to attract and retain customers.
   • Collaborate with the marketing department to create advertising materials.

Qualifications:

• Proven experience in a retail management role, preferably in the food retail industry.
• Strong leadership and communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in inventory management and financial analysis.
• Knowledge of food safety and hygiene standards.
• Familiarity with point-of-sale (POS) systems and other retail software.
• Strong problem-solving abilities and attention to detail.

Working Hours:

30Hours+

Contact us: contact@4continentsstores.com